Monitored CCTV Response

Our CCTV response service provides a rapid response to identified threats at your premises.

In the event of your your monitored CCTV system capturing unauthorised access, the  monitoring company would contact our 24-hour control centre. We would then deploy one of our trained and licenced mobile patrol team to investigate and deal with the activation.

We take full responsibility for all out of hours incidents including the initial response, perimeter checks, building checks, boarding up, liaising with local police or utility companies and designated emergency contacts where necessary. 

All activations are  documented in real time and reports are sent directly to our customers by email. 

This means that the issue is resolved and reported by the same person and not passed to anyone else; we believe this ownership of a problem ensures a better overall service for our customers.

This service is available to commercial and residential customers. From vacant buildings to construction security, our response to CCTV security systems can be a cost effective alternative than more physical security measures.  Our Chelmsford and Basildon based hubs serve customers throughout the South East and London.