Privacy policy

1. Introduction

Simply Key Holding Ltd (Essex & London) understands that your privacy is important to you and that you care about how it is shared online.

This policy sets out our commitment to maintaining your privacy when using our website. This document relates to controlled personal data and your consents required to the use of cookies for everyone visiting our website, including our website privacy controls.

Please read this Privacy Policy carefully.  The acceptance of this Privacy Policy forms the terms of continuing to use our site.

Our in-house Data Controller is: Emily Heap – email: [email protected]

2. Collected Data

Depending upon your use of our site, we may collect some or all of the following personal and non-personal data (please also see Section 5b):

Name

Business/company name

Job Title

Contact Telephone Numbers

Email addresses

Addresses, including demographic information;

IP address

Web browser type and version

Enquiry details

3. Personal Data

All personal data is processed and stored securely, for no longer than is necessary considering the reason/s for which it was first collected. Under the Data Protection Act 1998 & GDPR regulations, we will comply with our obligations and safeguard your rights. 

Our use of your personal data will always be on a lawful basis, either because it is necessary for us to conduct a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our reasonable interests. Specifically, we may use your data for the following purposes:

Providing and managing your Account

Providing and managing your access to our site

Tailoring and personalising your experience on our site

Supplying services to you (personal data is required to enter into a contract with you

Replying to emails from you

Supplying you with emails that you have opted into (you are able to unsubscribe or optout at anytime)

Market research

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message and/or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Data Protection Act 1998 & GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third parties whose content may appear on our site may use third party cookies. (Please refer to Section 8 for more information on controlling cookies).

You have the right to withdraw your consent to us using your personal data at any time, and to request that it is deleted.

We do not keep your personal data for any longer than is required to maintain and administer your account with us for the reason(s) for which it was first set up. Data will therefore be retained on our databases until you no longer use our services and have paid fully for the services provided as invoiced.

4. Storing Data

Your personal data is only kept for as long as necessary or as long as we have your permission to keep it and to use it as described above in Section 3b.

Your personal data will be stored in the UK, on databases kept on our dedicated servers saved for company emails which are routed via MS Office 365.

Data security is extremely important, and we have taken measures to safeguard and protect the data collected through our website.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. No method of transmission over the internet or electronic storage is 100% secure, we implement additional generally accepted industry standards.

5. Sharing Data

In certain circumstances, such as we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority we may be legally required to share certain data held by us, which may include your personal data.

We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.

We may when required share data with third parties such as, subcontractors, additional service providers, your insurance company (with your written request only) and the emergency services so that they can respond to a signalled emergency. Data will only be used and shared within the bounds of the law.

We do not cold call. We do not use 3rd parties to cold call on our behalf.  We reply to enquiries for our services from visitors to our website. 

We do not sell or supply personal data to other businesses for them to tout for their business.

6. Change of Business

We may expand or reduce our business which could involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

If any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Accessing Personal Data

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the terms of the GDPR we will provide all personal information held in response to your written request. Please contact our Data Controller Emily Heap at [email protected] for further details.

7. Use of Cookies

Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected always.

Certain features of our site depend on cookies to function. Cookie law deems these cookies to be “strictly necessary”. Your consent will not be sought to place these cookies, but it is still important that you are aware of them. You may still block these cookies by changing your internet browser’s settings, however, please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

8. Our Websites

The website applicable to this Privacy Notice is:

www.simplykeyholding.co.uk

Our site may contain links to other websites with content that is beyond our control.

Simply Key Holding is a limited company in England and Wales Company Number: 13076279160 

Office 12B, Fanton Hall, Off Arterial Road, Wickford, Essex SS12 9JF